Frequently Asked Questions | Dream Hammer Media

Frequently Asked Questions

Everything you need to know about Dream Hammer Media’s recruiting services.
General
What makes Dream Hammer Media different from other recruiting video services?

You work directly with a former D1 athlete who personally oversees every edit. I've lived the recruiting process—ranked 11th in Colorado, .500 average, 92mph fastball, and zero offers until a recruiting video changed everything. That personal experience means I know exactly what coaches look for, and I bring that expertise to every profile I build. No middlemen, no generic editors—just a former player who speaks the language of college baseball.

How do I know you're legit?

My story says it all: I was ranked 11th in Colorado, the #2 outfielder in the state, hit .500, and threw 92mph – but had zero college offers until I made a recruiting video. That video changed everything, and I signed with the University of Evansville (Missouri Valley Conference). Now I build the same type of videos for athletes like you. You can see real sample profiles on our Sample Profiles page.

Do you work with softball athletes?

Yes! While I'm a former baseball player, the principles of recruiting videos, metrics, and strategic exposure apply directly to softball. I work with both baseball and softball athletes at all levels.

What ages do you work with?

Primarily high school athletes (grades 9–12). I also work with middle school athletes who are serious about preparing early, as long as a parent or guardian provides consent.

Services & Pricing
What’s included in each full‑service package?

Essential ($1,200): Basic combine testing, 12‑month branded URL, primary recruiting video.
Elite ($1,800): Full Rapsodo/HitTrax data, 24‑month branded URL, 3 videos, 1 game day coverage, 20+ professional photos, interactive metrics dashboard.
Premier ($2,400): Everything in Elite plus 36‑month branded URL, 2 game days, mid‑season update, recruiting strategy session, priority scheduling, 30+ photos.
View full comparison →

What’s included in the DIY Premier Profile?

For $599 you get: step‑by‑step filming guide, 24‑month branded URL, professional video editing (primary reel + extras), interactive metrics dashboard, and all bonuses (email templates, metrics cheat sheet, recruiting timeline, D1–D3 coach contact lists). You film; we edit and host.

Can I upgrade from DIY to a full‑service package later?

Yes. Contact me directly and we’ll schedule a video conference call to discuss the changes. You can upgrade to the Premier package only, and the amount you paid for the DIY package will be credited toward the Premier package.

Do you offer payment plans?

Yes: Essential – 2 monthly payments of $650; Elite – 4 monthly payments of $500; Premier – 4 payments of $650 or 6 payments of $450. DIY is a one‑time payment of $599.

Is there a travel fee for game day coverage?

No. Travel is included in the price. For out‑of‑state athletes, we hire a trusted videographer to capture the footage—all covered by your package. The only package that doesn’t include professional filming is the DIY package (you film yourself).

What if I need to reschedule a combine or game day?

If you cancel outside of 48 hours before the scheduled event, a $50 cancellation fee applies. There is no fee for cancellations due to weather or extraordinary circumstances (at my discretion).

Process & Timeline
How long does it take to get my final profile?

DIY Premier Profile: 5‑7 business days after we receive all materials (videos, photos, completed intake form).
Essential/Elite/Premier Packages: 7‑14 business days after the final filming session.

What do I need to provide for the DIY package?

After purchase, you’ll receive our DIY Filming Guide. You’ll need to film your athlete following the guide, upload the footage to YouTube as an unlisted playlist, and provide the playlist link along with your athlete’s information via the intake form. We’ll handle the editing and profile building.

Do you help me set up my YouTube playlist?

Yes. We’ll set up the playlist together during the scheduled call that you sign up for after purchasing the DIY package. You’ll get step‑by‑step guidance to ensure everything is ready.

How do I get my branded URL?

Once we receive all your materials and finish editing, we’ll build your profile and email you the link. It will be something like yourname.dreamhammermedia.com. The link stays active for 12–36 months depending on your package.

Tech & Delivery
How long does my branded URL stay active?

Essential: 12 months | Elite & DIY: 24 months | Premier: 36 months

What happens when my branded URL expires? Can I keep it longer?

Yes! Your branded URL and dashboard can be renewed annually after the included period expires. The cost is $79/year. You can also prepay for three years at $199.

We’ll send you a reminder email before your expiration date with a link to renew. Click here to purchase an extension (link will be active soon).

Can I update my profile after it’s been built?

Yes! Profiles are living documents. Here’s how updates work:

  • DIY clients: 2 free updates within the first 12 months. After that, additional updates are $75 each, or you can join the Annual Update Membership for $250/year (unlimited updates).
  • Essential / Elite clients: Additional updates are $100 each.
  • Premier clients: One mid‑season update is included. Additional updates are $100 each.
  • Annual Update Membership: Available to any client for $250/year – includes unlimited updates and priority turnaround.

How to request an update: Fill out our Update Request Form with your new metrics, video links, or photos. Updates are typically completed within 5‑7 business days. Need it faster? Rush updates are available for an additional $50 (2‑3 business days).

Do you store my videos?

Your videos are hosted on YouTube (unlisted) and linked from your branded profile. You are responsible for keeping your own copy after the videos have been delivered to you. We recommend downloading and backing up your files.

Refunds & Guarantees
Do you guarantee a scholarship?

No, we cannot guarantee a scholarship. What we can guarantee is that coaches will see a professional, complete picture of your player. We guarantee your video will stand out from the 500 generic emails coaches receive daily. We guarantee you won’t be overlooked because of poor presentation. The rest depends on talent, academics, and fit—but you’ll be on an even playing field.

What is your refund policy?

DIY Premier Profile: Full refund within 7 days of purchase only if we have not yet begun building your profile. Once editing starts, no refund is available.
Essential/Elite/Premier Packages: Non‑refundable deposit required to secure booking. Balance is due before delivery. No refunds after work has commenced.
Game Day Coverage: Non‑refundable if canceled within 7 days of the event. Weather cancellations are rescheduled or credited.
Photography: 50% refund if canceled at least 48 hours in advance. No refund for no‑shows.

What if I’m not happy with the final video?

We want you to be thrilled. We’ll work with you to make reasonable adjustments. If you’re still unsatisfied, the refund policy above applies (DIY: 7‑day window before work begins; full‑service: non‑refundable after work starts).

Media & Privacy
Will you use my athlete’s video or photos in your portfolio?

We may use final videos and photos in our portfolio, website, and social media to showcase our work. If you prefer to opt out, just email us at dreamhammerllc@gmail.com before your session begins. We will never imply endorsement without permission.

Is my personal information safe?

Absolutely. We use SSL encryption on our site, trusted payment processors (Stripe), and never sell or rent your data. All information is handled according to our Privacy Policy.

Miscellaneous
Can you help me contact coaches?

Yes! All packages include free coach email templates and D1, D2, and D3 coach contact lists (over 1,000 emails and phone numbers). You’ll also receive a recruiting timeline to know exactly when to reach out. If you need more personalized help, we offer a premium coach outreach service – ask about it during your strategy call.

Do you work with travel ball organizations?

Yes! We offer team bundles with discounted per‑player pricing. Contact us at dreamhammerllc@gmail.com to discuss options for your organization.